Yes. We arrive with everything needed — vacuum, mop, microfibre cloths, eco-friendly disinfectants, and all professional supplies. You don't need to provide anything. If you'd prefer we use your own products (allergies, sensitivities, or preferences), just let us know in advance.

Yes. Every cleaner on our Dorval team is fully insured, background-checked, and trained on our quality standards. We carry commercial liability insurance and can provide a certificate of insurance to property managers and commercial clients on request.

No. Most of our recurring Dorval clients give us a key, garage code, lockbox code, or smart-lock access. We arrive, clean, lock up, and confirm completion by text or email. For first-time clients, we recommend being home for the first visit so we can walk through your priorities.

Most Dorval bookings can be filled within 24–48 hours. For urgent needs — move-out emergencies, Airbnb turnovers, post-illness cleanings — we can often accommodate same-day if you call early enough.

Yes — this is one of our specialties in Dorval given the airport proximity. We coordinate with your booking calendar, handle linen swaps, restock consumables, and send a completion confirmation with photos before each guest's arrival.

Call or message us within 24 hours and we'll come back and re-clean whatever was missed, free of charge. We don't argue about it — our reputation in the West Island depends on Dorval clients trusting us.

Yes. We service offices, medical and dental clinics, retail stores, daycares, gyms, warehouses, and industrial units throughout the Dorval commercial corridor. Contracts are typically monthly with a defined scope-of-work checklist.

We accept Interac e-Transfer, credit card, and cheque for commercial clients. Invoices are sent by email after each service for recurring clients, or pre-paid for one-time jobs.